Privacy Policy

Last updated: May 21, 2025

1. Introduction

Brandspilot AB ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Sign up for our newsletter
  • Contact our support team
  • Use certain features of our Service
  • Participate in surveys or promotions

This information may include:

  • Name
  • Email address
  • Phone number
  • Company information
  • Billing information
  • Social media account information

2.2 Information Collected Automatically

When you use our Service, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type
  • Operating system
  • Device information
  • Usage data (pages visited, time spent, etc.)
  • Referral source

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms when you connect your account
  • Advertising partners
  • Analytics providers
  • E-commerce platforms you connect to our Service

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our Service
  • Processing transactions and managing your account
  • Sending you technical notices, updates, and support messages
  • Responding to your comments, questions, and requests
  • Sending marketing communications (with your consent)
  • Monitoring and analyzing trends, usage, and activities
  • Detecting, preventing, and addressing technical issues
  • Complying with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

  • With service providers who perform services on our behalf
  • With advertising partners (with your consent)
  • With connected platforms (like Shopify, Meta, Google) as necessary to provide the Service
  • In connection with a business transaction (merger, acquisition, etc.)
  • When required by law or to protect our rights

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent for processing your information
  • Objecting to certain processing activities
  • Requesting portability of your information
  • Opting out of marketing communications

To exercise these rights, please contact us at privacy@brandspilot.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information when transferred internationally.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Brandspilot AB
123 Tech Boulevard, Suite 456
Stockholm, SE 10100
Email: privacy@brandspilot.com
Phone: +46 70 123 4567